Testimonials

 

 

Robyn – Tualatin, OR. Kitchen and floors

STOP LOOKING…you have found your contractor!  Professional, organized, dependable, communicative and creative with high levels of initiative and honesty are just some of the words I use to describe Philippe and his entire team at NW
Residential!  If you want a contractor that puts all those words into action, that works on your home as if it was his home, who has subs that are as dependable and honest as he is and have an AMAZING, GORGEOUS outcome to your project then STOP LOOKING…you have found your contractor!

Michael – Hillsboro, OR. Kitchen & 2 bathrooms

“Philippe was easy to work with; very professional, helpful, knowledgeable and friendly. He went above and beyond our expectations. We imposed some project finish deadlines up front, and he worked hard to meet those deadlines while still displaying quality work. We would definitely contact him for work on future projects and have referred him to all of our friends for their projects as well.”

Tom – SE Portland, OR. Addition
“Philippe did a great job designing and coordinating all aspects of the project. Philippe’s knowledge of CAD software is a big plus in developing design concepts and plans. The Carpenters and tradespeople on the job were first rate. Additions and remodels to a 1911 house can be challenging from a structural and code perspective, but our addition looks like it was always part of the house. Last but not least, NW Residential was substantially less than two other bids.”

Detlef – Beaverton, OR. Bathrooms
“The NW Residential crew (Owner Philippe, Ron and Brian) are professional, detail oriented and skilled craftsmen. They completed the project in a timely manner with top quality. The result exceeded our expectations.
The work site was cleaned thoroughly after each work day. Philippe worked on a daily base with his team on the project, managed and overlooked all the subcontractor’s work. He also provided very helpful resources and contacts. Any changes to the original plan were easily discussed and included in the project…We would (and do) highly recommend NW Residential without hesitations to friends and neighbors.”

Karyn – Tigard, OR. Kitchen
“Philippe and his team were very professional and completed work ahead of schedule. He was very specific about price and work to be completed. Our kitchen turned out great! Looking forward to working with him in the future.”
Renate – NW Portland, OR. Bathroom & Kitchenette
“Excellent, work started on time as promised, was finished earlier than I anticipated.
It was a wonderful experience to work with Philippe and Ron, they provide 100% quality for a reasonable price, I have no complaints or regrets at all. My cabinet guy Peter Lakaff from “The Kitchen Man” commented on Ron’s tile work, saying:”Wow, who did your tile work?” Not only do I appreciate the quality work I also want to say that Philippe and his crew were an absolute pleasure to work with and have in my house for a period of 3 weeks.”

Jaci – Beaverton, OR. Bathroom
“Having lived with a 1956 bathroom for over 35 years, I finally decided to do something about it. I contacted two companies from advertisements, and both were too rich for my budget. I saw an ad for Angie’s List and decided it would be worth the fee to see who else was out there and what others thought of them. It didn’t take me long to locate NW Residential Inc., and Philippe Agesse. I called and left a message and had a return call the next day. Set up an appointment with Philippe within a couple days, and was totally impressed with him. He was on time and very professional. He answered all my questions, and had many good suggestions. He sent me his quote that same evening, which was within my budget. Having out of town company planned for a few weeks later, I really wanted the new bathroom by the time they got here. Philippe had a few days available before his next job, and could start immediately. I jumped at the chance and began a very exciting time. Philippe and Ron were very punctual every day, and very pleasant to have around. Things went super well, until the very end when it was discovered that the plumbing under my house had broken pipes. Philippe got me in contact with a plumber who repaired the damages. He kept in contact through this very trying time to make sure it was going as smoothly as possible. I would definitely hire NW Residential again for my next project and would recommend them highly.”

John – NW Portland, OR. Bathroom
“Philippe bid on the project in December. He had some suggestions that we had not previously thought of (such as granite counters, and the claw foot tub). He sent us a quote very quickly, we made a decision to go with them after receiving two other bids, and we set a start date for early February after we returned from a vacation. The project started on schedule.
Philippe and Ron did excellent work. Always on time, always cleaned up at the end of the day. They were personable and nice to have in our home. Our dog loved them! The project took a few days longer than expected, mostly due to some unforeseen circumstances thanks to the home’s original builder. The job came in a little over budget (again, due to the unforeseen circumstances). We recommend NW Residential!”

Jon – N Portland, OR. Basement conversion
“I was in a serious rush to complete my project so Philippe was among 10 general contractors I called and one of 6 that gave me an estimate. His number wasn’t the lowest but my comfort level was the highest with him – he is a trustworthy, no nonsense guy who would help me get it done well and get it done quickly.”

Carrie – Lake Oswego, OR. Bathroom
“Philippe and his people were a joy to work with, and we were impressed with Philippe’s work ethic and his many skills. Everything turned out beautifully and on time. Philippe promptly returned our phone calls and e-mails, he laid out a construction timetable and adhered to it, he cleaned up the jobsite every night and left things tidy, and his documentation of work performed and change orders was very professional. This was our first experience with a general contractor, and we were completely satisfied.”

Maeve – Lake Oswego, OR. Bathroom
“Our bathroom was about 26 years old, although it had been gently used over those years, it was time for a remodel. I went to Angie’s List to find a contractor. I chose NW Residential based on the glowing reports the company had received. It was a wise choice. I could not be happier with the outcome. Their expertise, attention to detail, reliability, and plain old hard work has given me a final product that will stand for another 26 years. They showed up when they said they were going to and completed the job when they said they would. There were no hitches in the process and no HGTV inspired dramas. Everything went very smoothly.”

Nancy – West Linn, OR. Bathroom
“Philippe offered suggestions and listened to my own ideas, agreeing with some of them and steering me away from a few that would have been mistakes. I think because it was a small project – less than 2 weeks – they fit me in very quickly between other bigger jobs. The quality of work, including the finish work, was great. My new open shower is so much more functional, and the tile work throughout the bathroom is perfection itself! Both these men paid attention to all the little details, and the end result is such a vast improvement over the previous poor design. They were careful in the house, covering carpets, masking off work areas to keep the construction mess contained, and cleaning up before leaving each afternoon. They were always prompt, arriving when they said they would. I was completely comfortable leaving them to work in the house while I went about my day. I appreciated their consideration for me and for the house pets – seeming not to mind when the dog wanted to help out and keeping outside doors closed to prevent escaping kitties. I am so pleased with all the work done, and Philippe’s price was about a third less than the other firm I asked for a quote. I absolutely would not hesitate to use NW Residential in the future, and likely would not even bother to contact other firms.”

Barbara – Beaverton, OR. 3 Bathrooms
“From the initial meeting, Philippe was professional and well organized. I liked the fact that he tries to work on one job at a time…that was a selling point for me. Philippe’s bid process is the most reasonable approach I found. He gave me a budget and said this is what the project would cost. If I chose to go over budget in one area, it would cost more. But, if I was under budget in another area, he would adjust the bid. There was no requirement that we use a certain product or purchase items at a specific place. Philippe and Ron (also a very nice guy) were at the house promptly at 8:00 a.m. each day. They put down drop cloths and were careful throughout the house. It is a big job to completely remodel 3 bathrooms, but they were systematic in their approach and our life was not greatly disrupted. It was an added bonus to have both of them on the job. When we had design or detail questions, it was like we had 2 experts offering advise and tips. Ron dose a great job, and Philippe was open to …”could we add an alcove in the shower, or add a decorative border” ideas during the project. It made all the difference. Even the subcontractors he uses, (a nice electrician) were friendly, professional and very good. Halfway through the job, we had to leave town. I felt very comfortable with them being at the house. One day Philippe called me during a particular bad rainstorm, and said our skylight was leaking. He went up on the roof and repaired the flashing. I don’t know what I would have done if he had not fixed the problem. The skylight is directly above our hardwood floors. I was very pleased with the overall project, and we recommend NW Residential.”

Donna – SW Portland, OR. Garage Conversion
“I am an Interior Designer for 25 years and these guys are THE BEST contractors I have ever worked with! Philippe has architect training and he and his partner do all the work (no mystery subs showing up) except electrical and plumbing which they have worked with many times.. No “attitude”, every day exactly on time, do not do multiple jobs at the same time, knows codes back and forth and quality work. These guys are what you wished “contractors” were before you went through the list and found out most are NOT like these guys!. Call me if you want to know more. I can’t say enough good things about them.”